If you have any issues with resetting your password please send an email with BOTH of the following emails:
DND.CCOITSD-STTIOCC.MDN@cadets.gc.ca
Template to send to reset your password:
Hi IT,
Could you please reset the account password for the following cadet from 818 Squadron?
Cadet Name: [Full Name]
Cadet Email: [Email Address]
Thank you for your assistance,
[Your Name]
(Cadet or Parent of Cadet – 818 Squadron)
[Optional: Contact Number]
Contact the CCO Help Desk!
☎️ 1 (855) 252-8082
📧 IT@cadets.gc.ca
Additional onboarding guides are available to help you depending on the device you are using:
Cadet365 onboarding with a Personal Computer and a telephone number for authentication
Cadet365 onboarding guide with a PC without a second device for authentication
You must complete the online Cyber Awareness Course (link accessible only on the Cadet365 SharePoint) once you have completed your initial login.
The Cyber Awareness Course can be accessed from the ribbon in Teams.
Now that you have successfully onboarded, you have web-based access to Cadet365.
Yes! You can access Microsoft Teams and your cadet email on your smartphone!
On personal computers access email through your web browser.
On your smartphone/tablet, install the Outlook app to gain instant access to your email.
Microsoft Teams
On personal computers download the Desktop App to access more features or use the web browser for a lighter version.
On your smartphone/tablet, install the Teams app to start collaborating.
Click on the icons below or search for "Microsoft Teams", "Microsoft Outlook" on the App Store (iOS) or Google Play (Android) to download the app (you will leave the Government of Canada's website)
